Customer Returns

Return & Refund Policy

At LYNTRAA, we maintain a transparent, straightforward return and refund process. This policy outlines product eligibility, return windows, shipping terms, and refund timelines.

Effective Date: August 22, 2026

1. Return Window & Overview

We accept eligible returns requested within 30 calendar days of the delivery date. We strive to make returns hassle-free for our customers.

Return Window: 30 Days
Return Shipping Cost: Free ($0.00 USD)
Restocking Fee: $0.00 USD

2. Product Condition Requirements

To qualify for a standard return, items must be returned in new, unused condition with all original packaging, tags, and accessories included. Products showing signs of wear, misuse, or alteration may not be accepted.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us immediately at info@lyntraa.store with your order details and supporting photographs. We will promptly evaluate the issue and provide a free replacement or issue a full refund.

4. How to Initiate a Return

To request a return, please contact our support team at info@lyntraa.store before sending any merchandise back. Our team will review your request and supply complete return instructions and shipping directions.

5. Return Shipping & Restocking Fees

LYNTRAA provides free return shipping for eligible returns accepted under this policy, and we do not charge any restocking fees. No hidden charges or deductions will be taken from your approved refund amount.

6. Return Inspection

Once your returned package is received at our facility, it undergoes a routine inspection to verify product condition and order details. Upon successful inspection and approval, your refund will be processed immediately.

7. Refund Processing Timeline

Approved refunds are issued directly back to your original payment method. After our store processes the refund, please allow 10 business days for the funds to reflect in your account, depending on your bank or credit card provider.

Refund Processing Time: 10 business days

8. Customer Support

If you have any questions or require assistance regarding returns or refunds, please reach out to us:

Contact LYNTRAA
Business Name: LYNTRAA
Legal Business Name: THE KITCHENWORKS OF FORT LAUDERDALE, LLC
Support Hours: Monday–Friday
Phone: +19547641422
Website: lyntraa.store